Handle the request
Route website, social or missed-call enquiries to the right person without claiming a slot is booked until your system confirms it.
← All industries
For hair and beauty salons
Turn each visit into a clear opportunity to return
Connect booking enquiries, customer preferences, reminders and rebooking prompts around the rhythm of your salon—without replacing the booking or point-of-sale tools your team already relies on.
The diary shows the next appointment; it does not always show the next relationship moment
A client may leave without rebooking, a cancellation may never be recovered, or an occasional visitor may simply drift away. Mass offers treat every absence as the same problem.
A return-visit workflow uses the service and timing context your salon chooses, then gives staff a visible next action. Customers keep control of whether and how they hear from you.
The return-visit loop
Make follow-up relevant to the service and the client
The loop complements specialist booking and POS software. It focuses on the customer relationship between visits.
Keep useful context
Record the service category, preferred stylist or location and communication choice—only where relevant and provided by the client.
Prompt rebooking thoughtfully
Use staff tasks or approved messages at a sensible interval instead of sending every client the same promotion.
Review lapsed clients carefully
Create a human review list based on agreed rules, suppress opt-outs and stop sequences when the context is no longer appropriate.
Support the relationship between salon visits
Use the customer-facing layer that addresses the real bottleneck. The linked product pages contain the full scope and pricing.
Client visibilityEnquiries, communication preferences and return-visit stages£99/month per salon or independently managed locationRelevant promptsStaff tasks, approved reminders and reactivation workflowsMessage delivery and implementation are separateClear service journeysService pages and booking routes that reduce uncertaintyWorks alongside your chosen booking platformDefined offersCampaigns connected to a specific service and audienceResults and revenue are not guaranteed
Complement, do not duplicate
Keep the booking platform; improve what happens around it
We first identify what your existing booking, POS and messaging tools already do. The CRM layer should fill a real relationship gap rather than create another diary for staff to maintain.
CRM foundation£99/month for one independently managed business or location, with unlimited users
Self-service setup£0, with guides and limited technical support
Defined implementationStarts from £399 when hands-on configuration is required
Variable usageCalls, SMS, email, AI and third-party services are separate where stated
Questions salon owners ask
Does this replace our salon booking system?
No. It can complement specialist booking and POS tools, subject to supported connections, but it is not presented as their replacement.
Can it automatically fill cancellations?
It can support an approved wait-list or outreach process, but availability, relevance and booking remain under team control.
Can it remind clients to rebook?
Yes, timing rules and approved messages can be configured around selected services and communication permissions.
Will reactivation guarantee more revenue?
No. A considered workflow may improve consistency, but bookings, retention and revenue are not guaranteed.
Can it request reviews?
A customer-led review invitation can be triggered after an appropriate completed stage. It must not filter, incentivise or fabricate reviews.
How much is salon CRM?
£99/month per independently managed salon or location with unlimited users. Setup, messaging, AI and third-party services are separate where stated.
Find the missing link between one visit and the next
We will map your existing booking tools, the service rhythm and the points where a helpful human follow-up makes sense.
Map the return-visit loop