Collect the setting
Ask for contact details, site address, property or project context and a plain-language description without diagnosing the issue.
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For electrical contractors
Turn incomplete electrical enquiries into clear next decisions
Collect the site and job context your team asks for, keep estimate and visit decisions visible, and follow up without pretending software can assess electrical work.
The first message rarely contains enough information to plan the next step
“I need an electrician” might mean a fault, an installation enquiry, landlord work or a larger commercial conversation. Repeated calls for missing addresses, access details and timing make the office slower before anyone has assessed the job.
A structured enquiry record can gather non-technical context and make the next commercial action visible. It cannot inspect, diagnose, design, certify or decide whether work is safe.
The decision path
Move from request to the right commercial next step
This page is organised around decisions—not a generic trades pipeline. Each stage leaves assessment and compliance with qualified people.
Choose the next action
Your team decides whether to call, decline, request more context or arrange an appropriate visit.
Track estimates separately
Give estimates an owner and decision date so planned work does not disappear beneath new messages.
Record the outcome
Keep accepted, declined and dormant opportunities distinct; use follow-up only where it remains appropriate.
Support the commercial desk around qualified electrical work
Use the customer-facing layer that addresses the real bottleneck. The linked product pages contain the full scope and pricing.
Decision visibilityEnquiries, site-visit decisions and estimates in a shared CRM£99/month per business or location, unlimited usersBetter initial contextService pages and forms shaped around real customer questionsWebsite packages start from £799Administrative supportAcknowledgements, task creation and approved remindersNo technical or compliance decisions are automatedMeasured demandManaged campaigns tied to defined services and locationsMedia spend is separate from management
Keep scope honest
Customer workflow, not electrical compliance software
EngageMinty does not inspect installations, produce certificates, determine BS 7671 or Part P compliance, design electrical work, dispatch engineers or calculate job costs. We improve the customer-facing system around your qualified team.
CRM foundation£99/month for one independently managed business or location, with unlimited users
Self-service setup£0, with guides and limited technical support
Defined implementationStarts from £399 when hands-on configuration is required
Variable usageCalls, SMS, email, AI and third-party services are separate where stated
Questions electrical contractors ask
Does this produce EICRs or certificates?
No. EngageMinty does not inspect, test, certify or determine compliance.
Can it decide whether an electrical issue is urgent?
No. It can collect the customer’s description and notify your team; a qualified person decides the response.
Can we track estimates and site visits?
Yes. Configured CRM stages can show the owner and next commercial action for each enquiry.
Will it replace our field-service platform?
Not by default. We focus on customer acquisition and enquiry handling, then assess supported connections to existing systems.
Can it send reminders automatically?
Approved acknowledgements, estimate reminders and internal tasks can be configured. Your team controls the rules and exceptions.
How is CRM priced?
£99/month per independently managed business or location with unlimited users. Setup, communications and third-party services are separate where stated.
Make the next electrical enquiry easier to assess
We will map what the customer can provide, what the office needs to see and where a qualified person must take over.
Map the decision path