01
Programme and message types
The EngageMinty service-related SMS programme is operated by ENGAGEMINTY LTD. It may send appointment confirmations, booking reminders, service updates and direct customer-service replies connected to an enquiry or customer relationship.
This programme is not used for cold SMS outreach. Agreeing to service-related SMS does not subscribe you to promotional text marketing.
02
Your choice and consent
You may opt in through an EngageMinty form that clearly describes the messages. Consent is optional, is not a condition of purchase and can be withdrawn at any time. Please provide a mobile number you are authorised to use.
Consent to receive SMS messages applies only to ENGAGEMINTY LTD and is not sold or transferred to another business for its own marketing.
03
Frequency, delivery and charges
Message frequency varies according to your appointments, enquiries and service activity. Message and data rates may apply under your mobile plan. Mobile carriers are not responsible for delayed or undelivered messages, and delivery is not guaranteed.
04
Opting out, rejoining and help
Reply STOP to an EngageMinty text to opt out. You may receive one final confirmation of the opt-out. To rejoin later, use the opt-in process again. Reply HELP for help or email hello@engageminty.com.
05
Privacy
Our Privacy Policy explains how we use and protect personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted only as needed to provide those services on our behalf. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
06
Changes to the programme
We may update or discontinue the programme. Material changes to these terms will be published on this page with a revised date. A change will not turn service-related consent into marketing consent.
07
Contact and company details
ENGAGEMINTY LTD, company number 15450941, registered office 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.
Programme help: hello@engageminty.com
Privacy enquiries: privacy@engageminty.com